Get Your Performance Appraisal Discussions Off To A Good Start (Part 1)
Too often, participants in performance appraisal meetings seem awkward and uncomfortable. To some extent, that’s unavoidable — it’s always a bit awkward for one person to deliver a formal assessmen
What’s The Problem?
When I was in high school, I enrolled in an electronics course. Let’s just say that it was a few years ago and leave it at that. When something wasn’t working the way it should, students would call
Scheduling Retail Employees
Scheduling my team has always been one of my least favorite tasks as a retail manager. It’s tedious, it takes hours and even when I think I have it right, I probably don’t. What makes scheduling a
Customer Service And The Human Experience
Historically, customer service was delivered over the phone or in person. Customers didn’t have many choices, and switching to competitors was cumbersome. Today, these methods are but two of the ma
IT Consulting: Search For Sweet Spot Clients
There are some clues that will tell you if a prospect will make a good sweet spot client for your IT consulting business. In this article, learn some of the tip-offs that a prospect is a good fit.<
Lawn Care Business
The number of American homeowners is steadily increasing. Today, over ten million busy American homeowners use the services of a professional lawn care company. That’s a huge market for your lawn c
IT Consulting: Generate Income In The Beginning
If you are starting your own IT consulting business, you need to be generating demand, getting good leads and prospects, qualifying them, going out on sales appointments and following up on those.<
5 Top Ways To Empower Your Employees
This article is from your MYB Consultancy for small business owners, in fact any business owner
Online Business Education and Operational Risk Management Training
Small Business Owner
Does Six Sigma Need To Have The Support Of Upper Management?
The short answer is, “Yes!”
The longer answer is, “Yes, and here’s why.”
Have you ever had the unfortunate experience of working where management does not fully realize or understand
Enticing New Employees With Corporate Stability
Employment is on the rise and with it, the return to attractive compensation packages and salary levels. After several down years in the employment market that was the result of the normalization o
Call Center Services
Businesses often find that the amount of time, money and employees required to do the amount of work required on the telephone per day is simply overwhelming and not at all profitable for their bus
Amish Furniture, A Piece Of America
Amish furniture offers us more than well-crafted objects on which to place our meals or our prized possessions. It offers us the chance to support the values we hold dear, to support those American
Basel II’s Three Approaches To Operational Risk Management
The operational risk requirements of Basel II proposes three measurement methodologies for calculating the operational risk capital charges. These are the Basic Indicator Approach, the Standardized
5 Great Reasons To Hire A Telecommuter
How would you like to hire someone that is more motivated and more qualified to do the work and costs you less than your average employee? No, I am not talking about hiring someone illegally. You c
Participative Management In Organizational Change
I recently read an article in which the author said, "Senior managers are becoming more accepting of participative management and employee involvement because they (senior managers) are becoming mo
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