No More Gold Watches
When people from my grandfather’s generation retired after being with a company for decades they got gold watches. Gold watches no longer exist as far as companies are concerned. Now companies give
Does Your Customer Service Suck?
As a customer, I know what it's like to be on the customers side of the counter. You want to turn over your hard earned money for goods or services. You are then confronted with attitude, rudeness
Using Buttons And Badges To Increase Customer Service And Business At A Restaurant
The food service industry is usually a fast paced and often precarious one. Advertising is critical in a restaurant and there are many ways to use a button maker machine in this industry. When the
Improving Your Social And Business Networking
Social networking is not a new phenomenon - people have been meeting together for centuries as a way of expanding their friendships, increasing their sense of community, and establishing new busine
Organizational Culture, Creativity, Innovation
It can be concluded with great certainty that certain organizational cultures inhibit creativity and innovation whilst others foster it. Some organizations are just better at identifying problems,
Five Secrets To Showing Your Customers You Really Care
During our recent online poll, we asked the following question:
What upsets you the most when receiving poor customer service?
Eighty percent of the poll participants said the “I don’
The Home Business Journey: The Preparation
You might now be tossing the idea of establishing your own business. You might be imagining freedom, and if you have a 9-5 job you might be saying to yourself that this kind of job was never meant
Resources For Entrepreneurs
So, you've decided you want to start your own business. You have a novel product to sell or an expert service to deliver. You're sure of your abilities to produce products or deliver services. But
IT Marketing: What's The Time Frame For Business Success?
Success with your IT consulting business won't happen overnight. In this article, you'll learn when you can expect to start bringing in some good profits.
IT Marketing: It's a Systematic Pro
Pricing IT Audits
Before you start offering IT audits, you may have questions about how to price them. IT audit prices should be based on your rate, but you should offer a discount just to get a foot in the door.
Rewarding Work Well Done With Fun
Has your sales team just completed its third record-setting month in a row? Did your advertising team pull off a spectacular campaign under a tight deadline? Have you just closed the books on your
Business Systems Not Just For Big Business
When I mention business systems to you, what comes to mind? Do you think of an IBM mainframe computer sitting in a big room in the middle of your building? Do you think of expensive, highly special
It Challenge Consumer Wants
Successful companies are those that can recognize and respond profitably to unmet needs and trends in the macro-environment. Unmet needs always exist. Companies could make a fortune if they could s
Succeed By Counting Your Chickens Three Success Lessons From The UK Apprentice
Three key success lessons emerged from 'The Apprentice'. 'The Apprentice' is a very popular reality TV show in both the UK and the USA. This article is based on the UK version of the show which fea
Team Building Not Just For Sports
Most people think that a team is a group of people gathered together with a particular goal in common. In a way that is right but in many ways tat is very wrong. A group of individuals that are w
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